Commercial Web Services as Courseware

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Setting up an account with any web service provider means a lot. It means agreeing to terms of service, buying into their framework, playing their game. These services are not provided for free for the benefit of humankind. They serve ads and gain revenue. Some of them sell personal information to third parties. At the very least, when you sign up for a free web service, you enter into a legal agreement with another entity and also into a business relationship, wherein you allow them to sell your attention to others. While most people don't view it as a choice, it is. And it is an individual choice. It should be made, in an informed way, by an individual, without coercion.

Educational institutions decide what their students will learn and which tools they'll use in order to learn. Traditionally, this has meant deciding which textbooks and articles will be read. As any educator bombarded with textbook samples knows, this is not a strictly academic decision, but one with profound financial implications for many different stakeholders. It is in the power of the educator to decide which textbook all her students will have to purchase.

Increasingly, the tools of education are more than just textbooks. The new tools include courseware and software. Academic institutions decide whether to tie their students to Blackboard, Moodle or any other courseware system. What's more, those institutions decide how zealous they will be about the enforcement of their courseware standards. Will they allow one faculty/department/professor to diverge from the norm?

The issue, of course, goes far deeper than courseware. And this is where we come back to the initial discussion of free web services. Educators in less zealous institutions may choose to abandon standard courseware in favour of a third party solution, often a service already favoured by students. A professor may, for example, choose to conduct course discussions in a Facebook group devoted to the class. This decision presents problems. Sure, most students are probably already Facebook users. But it can't be taken for granted that they all are. And what of those who don't already use the service? In order to engage with the class, these students are forced to enter into a legal and (effectively) financial agreement with a third party service provider. And if they don't, they lose out. That dynamic smacks of coercion.

I don't mean to be negative. I am, in fact, all for the idea of using accessible, available, ostensibly free tools with which students are already comfortable. But it bears thinking about. In an attempt to make learning accessible and integrative, an important element of choice may be lost.

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